Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Ombudsman's findings May 2021

We laid 79 before the Scottish Parliament this month.  For more information, please click the link below.

Download the Ombudsman's overview (PDF, 355KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.

Updated: May 19, 2021