New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

SPSO's Vision and Values

Refreshing SPSO’s Vision and Values

Over the past year, SPSO staff have refreshed our vision statement and reviewed our values. Our staff surveys have demonstrated a clear sense of engagement, a values culture in the organisation and a shared belief that we uphold ‘core values’. However, we wanted to clearly define and promote those values, and to clearly set out in a vision statement what we want to achieve as an organisation. Through a combination of informal workshops and structured team feedback, our staff have developed the following vision and values.

Read our refreshed Vision and Values.

Updated: July 23, 2018