Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

We are hiring!

Update:  These vacancies are now closed.

Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?  We are currently recruiting for an Investigations Team Manager, Scottish Welfare Fund Case Reviewer and an Assessment and Guidance Officer.  Check out our latest vacancies here.

Updated: February 28, 2020