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News and media

Contact our communications team for any media enquiries.

Latest news

  • Ombudsman's findings July 2022 Wednesday, July 20, 2022
  • Child Friendly Complaints Project launch Monday, July 4, 2022
  • Ombudsman's findings June 2022 Wednesday, June 22, 2022
  • We are hiring! Thursday, May 26, 2022
  • We are hiring! Tuesday, May 24, 2022

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Updated: July 4, 2025

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  • Current complaint allocation time: 12 weeks
  • Ombudsman findings, themes and trends – June 2025
  • Scottish Welfare Fund update - June 2025

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