Scottish Ambulance Service Health Board - complaint was from a man (referred to in this report as Mr C) who complained that, while his wife (Mrs C) was being placed in an ambulance, the crew (Crew 1) dropped her and that she suffered a type of seizure from which she never recovered and died a short time later. Mr C also complained that, apart from calling for a paramedic crew (Crew 2), Crew 1 did nothing to assist his wife.
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Health
Argyll and Clyde NHS Board - complaint was from a man (referred to in this report as Mr C) who claimed that he was experiencing an unnecessary and excessively long waiting time for a replacement hearing aid.
Lothian NHS Board - complaint was against the Lothian NHS Board (the Board) from Mr C, an advocacy worker, on behalf of a client, Ms A. The complaint concerned her allegation that, on attending Accident and Emergency of the Royal Infirmary of Edinburgh on 5 July 2005, she was refused treatment because her name was on a Frequent Attenders’ File. Mr C complained that his client was unaware that she was categorised in such a way and she denied that she was uncommunicative as the Board alleged. His client considered she was owed an apology.
Forth Valley NHS Board - complaint was from a woman (referred to in this report as Mrs C)who complained that Forth Valley NHS Board (the Board) failed to provide her with adequate clinical care and treatment at the Stirling Royal Infirmary (the SRI) during her admission for the birth of her third child on 4 April 2005.
Tayside NHS Board - complaint was from a woman (referred to in this report as Ms C) about the decision of one of the conveners used by Tayside NHS Board's Primary Care Division not to convene an Independent Review Panel to examine her complaint.
Dental Practitioner Glasgow Area - complaint was from Ms A on behalf of a woman referred to in this report as Mrs C. Mrs C complained about the treatment she received from her general dental practitioner.
Argyll and Clyde NHS Board - complaint was from a man (referred to in this report as Mr C) who complained that Argyll and Clyde NHS Board (the Board) failed to provide the proper care and treatment for his mother (Mrs A) from November 2003 to August 2004 while she was a patient at the Royal Alexandra Hospital (RAH), Paisley. Mr C was supported in this complaint by his sister (Mrs C).
On 25 April 2005 the Ombudsman received a complaint from Mrs C about the care and treatment provided to her father (Mr F) by Fife NHS Board. Mrs C complained that the Board had not carried out a proper medical assessment of Mr F's condition and had prescribed inappropriate medication. Mrs C said that her father's medication was changed to a drug which could be injurious to his health and which, given his medical history, had the potential to be fatal.
Complaint about Greater Glasgow NHS Board - complaint was from a man (referred to in this report as Mr C). Mr C was admitted to Stobhill Hospital on 29 December 2003 for chemotherapy. He complained to Greater Glasgow NHS Board (the Board) about the care and treatment he received while he was there.
Complaint about Greater Glasgow NHS Board - complaint was from a woman (referred to in this report as Ms C) who complained that the care and treatment afforded to her and her newborn daughter at the Maternity Unit of the Southern General Hospital, Glasgow from 17 to 27 September 2001 was inadequate. In particular, she complained that a lack of proper care during her labour may have affected her daughter’s chances of survival and thus contributed to her death on 25 September 2001.