Forth Valley NHS Board
The complainant raised a concern that his Librium medication had been withdrawn suddenly and not reinstated causing him emotional and physical distress.
Health
Greater Glasgow NHS Board - Acute Services Division The complainant raised a number of concerns about the care and treatment of her 90-year-old father (Mr C) in hospital, which she considered had changed him from an active man, with a good quality of life, to a bruised, emaciated and broken man and which caused his death six weeks after admission to hospital.
Argyll and Clyde NHS Board The complainant (Mrs C) raised a complaint in respect of the treatment and care provided to her husband (Mr C), a dementia sufferer, when he was admitted to hospital with chest pains. She further believed that the hospital used unnecessary restraint techniques during his stay. Mrs C pursued her complaint through the NHS complaints system and, as she remained unsatisfied with the outcome, asked the Ombudsman to consider her complaint on 28 June 2005.
Greater Glasgow and Clyde NHS Board
The complainant (Mrs C) raised a complaint that Greater Glasgow and Clyde NHS Board (the Board) failed to provide a satisfactory explanation into why, after an operation to remove part of his lung, her husband's condition rapidly and unexpectedly deteriorated, leading to his death. Additionally, she was concerned that a post-mortem had not been carried out and that the Death Certificate did not appear to be correctly completed. Mrs C pursued her complaint through the NHS complaints system. When she received the final response to her complaint she remained dissatisfied with the outcome and further aggrieved at the time taken to investigate her complaint.
A General Practitioner in the Lothian NHS Board Area - The complainant was concerned that a general practitioner had refused to repeat her prescription for HRT and had misunderstood the cause of a high blood pressure reading.
Lothian NHS Board -
Mr C complained to our office that he was receiving depot injections against his will. On investigation it was found that Mr C was detained for treatment under the Mental Health (Scotland) Act 1984 and these injections were deemed necessary for medical reasons.
The Scottish Ambulance Service -
This complaint concerns the events that took place when a Scottish Ambulance crew responded to an emergency telephone call. The complainant believed that the crew behaved unprofessionally during and after their attendance at the scene.
Lanarkshire NHS Board -
The complainant raised concerns about alleged offensive remarks of a sexual nature by a student nurse and about the Health Board's handling of her complaint about them.
A General Practice in the Forth Valley Area - The complainant raised concerns that the failures in the treatment and care his late wife had received from the general medical practice led to her death prematurely of cancer.
A General Practitioner in the Greater Glasgow and Clyde NHS Board Area - The complainant was concerned that his then general practitioner would not arrange appropriate treatment at a time when he was at risk of committing suicide.