Fife Council - The complainants were 11 residents in a Fife village whose rear gardens adjoined a new housing site. The investigation found that Fife Council (the Council) had not had sufficient information upon which to properly assess the effect of the development on the complainants' houses and had not required re-notification of the proposals. The complainants' amenity and property values may have been affected. The Council's ability to take enforcement action was restricted. After the matter was brought to their attention, they took appropriate action. The outgoing Chief Executive of the Council accepted the Ombudsman's recommendation that an independent valuer be instructed with a view to making appropriate payments if the properties in question have lost value.
Local Government
Complaint about Fife Council - complaint was from a council tenant (Miss C) who complained about undue delay by Fife Council (the Council) as her landlord, in researching and resolving a problem of noisy pipes in her home.
Complaint about Argyll and Bute Council - complaint was from Mr C concerning his daughter, Miss C, who it was alleged was subject to various assaults while attending her primary school (Primary School 1). Mr C was unhappy with subsequent events and with the way in which Argyll and Bute Council (the Council) handled the matter.
Complaint about Stirling Council - complaint was from a man (referred to in this report as Mr C) against Stirling Council (the Council). He complained that the Council refused to repair or replace the fence at his Council property that separated his garden from the pavement.
Complaint about Dumfries and Galloway Council - complaint was from Mr C about the way in which Dumfries and Galloway Council (the Council) dealt with his council tax review.
Complaint about Fife Council - complaint was against Fife Council (the Council) from Mr C, who alleged that the Council had released personal information to his neighbour and also misled him into accepting a housing transfer.
Complaint about Fife Council - complaint was from a man (referred to in this report as Mr C) about Fife Council’s (the Council) handling of his complaint against a Councillor’s (Councillor 1) perceived interference in a planning application submitted by Mr C.
Complaint about Fife Council - complaint was from a member of the Scottish Parliament (MSP) on behalf of her constituent, Mr C. She complained of the way in which Fife Council (the Council) dealt with Mr C’s requests to buy land to allow him to create a vehicular access and also to increase the size of his garden.
Complaint about East Ayrshire Council - complaint was from Ms C about East Ayrshire Council (the Council) regarding an offer of housing which was made to her in April 2004. She said that her subsequent complaints about the way the matter was dealt with led to her housing application being penalised.
Renfrewshire Council - complaint was from a couple (referred to in this report as Mr and Mrs C) was claimed that Renfrewshire Council were unfairly seeking retrospective recovery from them of £831.20 in council tax for a property in Renfrew which they own.