Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200662 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201200690 | Business Stream | charging method / calculation | Not upheld, no recommendations | March 2013 |
| 201200871 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201200987 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 |
| 201201028 | A Medical Practice in the Lanarkshire NHS Board area | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, recommendations | March 2013 |
| 201201233 | Lanarkshire NHS Board | treatment waiting times | Upheld, recommendations | March 2013 |
| 201201261 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2013 |
| 201201317 | The Moray Council | handling of application (complaints by opponents) | No decision reached | March 2013 |
| 201201406 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2013 |
| 201201424 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | March 2013 |