| 201003128 | Glasgow City Council | complaints handling | Some upheld, recommendations | September 2011 | 
          
                                                                                        | 201003188 | Renfrewshire Council | handling of plannning application (complaints by opponents) | Not upheld, no recommendations | September 2011 | 
          
                                                                                        | 201003261 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2011 | 
          
                                                                                        | 201003732 | The Moray Council | planning, neighbour notification | Some upheld, action taken by body to remedy, no recommendations | September 2011 | 
          
                                                                                        | 201003748 | Renfrewshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2011 | 
          
                                                                                        | 201003865 | Lothian NHS Board | policy/administration | Not upheld, action taken by body to remedy, no recommendations | September 2011 | 
          
                                                                                        | 201003870 | Scottish Prison Service | sentence planning, recall to custody | Not upheld, action taken by body to remedy, no recommendations | September 2011 | 
          
                                                                                        | 201003944 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | September 2011 | 
          
                                                                                        | 201004022 | Scottish Prison Service | sentence planning | Not upheld, no recommendations | September 2011 | 
          
                                                                                        | 201004133 | Scottish Prison Service | progression | Not upheld, no recommendations | September 2011 |