Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202302784 | Aberdeen City Council | Child services and family support | Not upheld, no recommendations | October 2024 |
| 202303760 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2024 |
| 202303840 | The City of Edinburgh Council | Primary School | Some upheld, recommendations | October 2024 |
| 202304116 | A dentist in the Ayrshire & Arran NHS Board area | Clinical treatment / Diagnosis | Some upheld, recommendations | October 2024 |
| 202304640 | A dentist in the LanarkshireNHS Board area | Clinical treatment / Diagnosis | Resolved, no recommendations | October 2024 |
| 202306940 | Aberdeenshire Health and Social Care Partnership | Adult support and protection / adults with incapacity | Some upheld, recommendations | October 2024 |
| 202206940 | Scottish Borders Council | Secondary School | Upheld, recommendations | September 2024 |
| 202208173 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202208467 | Lothian NHS Board - Acute Division | Nurses / nursing care | Upheld, recommendations | September 2024 |
| 202209309 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2024 |