Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102066 | Care Inspectorate | Policy/administration | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102135 | Greater Glasgow and Clyde NHS Board | Clinical treatment / Diagnosis | No decision reached | July 2012 |
| 201102230 | Dumfries and Galloway NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201102264 | Scottish Prison Service | Downgrading | Not upheld, no recommendations | July 2012 |
| 201102346 | Business Stream Ltd | Incorrect billing | Some upheld, recommendations | July 2012 |
| 201102366 | Falkirk Council | Repairs and maintenance of housing stock (incl dampness and infestations) | No decision reached | July 2012 |
| 201102400 | Highland NHS Board | Hygiene, cleanliness and infection control | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102413 | Scottish Water | Supply pipe issue | Not upheld, no recommendations | July 2012 |
| 201102485 | Highland NHS Board | Clinical treatment / Diagnosis | No decision reached | July 2012 |
| 201102567 | Scottish Qualifications Authority | Policy/administration | Some upheld, recommendations | July 2012 |