Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004653 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2011 |
| 201004662 | East Renfrewshire Council | public health and civic government acts - nuisances/problems in/around buildings | Not upheld, no recommendations | October 2011 |
| 201004681 | Audit Scotland | policy/administration | Not upheld, no recommendations | October 2011 |
| 201004696 | Western Isles NHS Board | policy/administration | Not upheld, no recommendations | October 2011 |
| 201004712 | Highland NHS Board | appointments; admissions (delay, cancellation, waiting lists) | Upheld, recommendations | October 2011 |
| 201004794 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2011 |
| 201004885 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
| 201004887 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2011 |
| 201004898 | Ardenglen Housing Association Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | October 2011 |
| 201004953 | Forth Valley NHS Board | clinical treatment; diagnosis | Not upheld, action taken by body to remedy, no recommendations | October 2011 |