Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201806211 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | March 2019 |
| 201604366 | Perth and Kinross Council | policy / administration | Some upheld, recommendations | February 2019 |
| 201607622 | Scottish Prison Service | accommodation (inc cell amenities and location) | Some upheld, recommendations | February 2019 |
| 201700886 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201704696 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201705291 | Grampian NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | February 2019 |
| 201705441 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201705783 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2019 |
| 201705808 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201705814 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |