Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800301 | Scottish Prison Service | personal property | Upheld, recommendations | February 2019 |
| 201800349 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201800619 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2019 |
| 201800660 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2019 |
| 201800699 | Sanctuary (Scotland) Housing Association Ltd | repairs and maintenance | Upheld, recommendations | February 2019 |
| 201800738 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201800745 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | February 2019 |
| 201800971 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2019 |
| 201801180 | The City of Edinburgh Council | child services and family support | Upheld, no recommendations | February 2019 |
| 201801229 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2019 |