Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004418 | Scottish Prison Service | prison sentence management, progression | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201004650 | East Renfrewshire Council | maintenance and repair of roads | Not upheld, no recommendations | September 2011 |
| 201004665 | Fife Council | policy/administration | Not upheld, no recommendations | September 2011 |
| 201004740 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2011 |
| 201004776 | Scottish Prison Service | visits | Not upheld, recommendations | September 2011 |
| 201004844 | A Medical Practice, Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2011 |
| 201004846 | Fife Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2011 |
| 201004890 | Scottish Prison Service | complaints handling, claim form | Some upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201004933 | Shetland NHS Board | clinical treatment / diagnosis | No decision reached | September 2011 |
| 201005067 | Scottish Prison Service | sentence planning | Not upheld, no recommendations | September 2011 |