Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508667 | South Lanarkshire Leisure and Culture | policy/administration | Upheld, recommendations | December 2016 |
| 201508674 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201508684 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2016 |
| 201508724 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201508839 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201508843 | Scottish Prison Service | non-legal correspondence | Some upheld, recommendations | December 2016 |
| 201508860 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2016 |
| 201508897 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201600126 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201600303 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |