| 201004208           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004316           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        parking           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004418           | 
                                                                                        Scottish Prison Service           | 
                                                                                        prison sentence management, progression           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004650           | 
                                                                                        East Renfrewshire Council           | 
                                                                                        maintenance and repair of roads           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004665           | 
                                                                                        Fife Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004740           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004776           | 
                                                                                        Scottish Prison Service           | 
                                                                                        visits           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004844           | 
                                                                                        A Medical Practice, Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004846           | 
                                                                                        Fife Council           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004890           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling, claim form           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           |