Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202309340 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, no recommendations | June 2025 |
| 202310053 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | June 2025 |
| 202310572 | Fife Council | Primary School | Upheld, recommendations | June 2025 |
| 202311445 | Everflow Ltd | Charging method / calculation | Upheld, recommendations | June 2025 |
| 202311539 | Dumfries and Galloway Council | Child protection | Resolved, no recommendations | June 2025 |
| 202400979 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2025 |
| 202403107 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |
| 202403923 | Ayrshire and Arran NHS Board | Nurses / nursing care | Some upheld, recommendations | June 2025 |
| 202405245 | A Medical Practice in the Tayside NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |
| 202405671 | Dumfries and Galloway Council | Kinship care | Resolved, no recommendations | June 2025 |