Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700486 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201700584 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201700690 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201700904 | Scottish Borders Council | traffic regulation and management | Some upheld, recommendations | May 2018 |
| 201700995 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201701126 | Ayrshire College | policy / administration | Not upheld, no recommendations | May 2018 |
| 201701238 | Midlothian Council | primary school | Not upheld, no recommendations | May 2018 |
| 201701250 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201701299 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | May 2018 |
| 201701357 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |