Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201003970 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2011 |
| 201004012 | Greater Glasgow and Clyde NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, action taken by body to remedy, no recommendations | December 2011 |
| 201004752 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | December 2011 |
| 201004882 | A Medical Practice, Lanarkshire NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
| 201004949 | Stevenson College | admissions | Not upheld, action taken by body to remedy, no recommendations | December 2011 |
| 201005072 | Lanarkshire NHS Board | clinical treatment;diagnosis | Upheld, recommendations | December 2011 |
| 201005382 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | December 2011 |
| 201100068 | Lothian NHS Board | clinical treatment;diagnosis | Not upheld, no recommendations | December 2011 |
| 201100184 | Edinburgh Napier University | complaints handling | No decision reached | December 2011 |
| 201100264 | Lothian NHS Board - Acute Division | clinical treatment;diagnosis | Some upheld, recommendations | December 2011 |