• Case ref:
  • Date:
    May 2016
  • Body:
    Crown Office and Procurator Fiscal Service
  • Sector(s):
    Scottish Government and Devolved Administration
  • Subject:
    complaints handling
  • Outcome:
    Not upheld, no recommendations


Mr C complained about a number of actions of the Crown Office and Procurator Fiscal Service (COPFS). Most were beyond our jurisdiction but Mr C also complained about how COPFS had responded to his complaint. We considered that, in their response, COPFS had addressed the issues Mr C complained of, gave him accurate information and reached views that, though Mr C disagreed with, they had discretion to reach. Consequently, we did not uphold his complaint about COPFS' complaints handling.