Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Report 201800266

  • Case ref:
    201800266
  • Date:
    November 2018
  • Body:
    Angus Council
  • Sector:
    Local Government
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    primary school

Summary

Miss C complained that the council had not followed their policies and procedures in relation to an incident involving her child (Child A).

We found that the council had rightly initiated their child protection procedures. The council had also followed their processes, and had met with Miss C to agree a safety plan, taking account of both her views and those of Child A. We did not uphold Miss C's complaint.

Related reading

Updated: December 2, 2018