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Case ref:201607509
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Date:September 2018
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Body:A Medical Practice in the Highland NHS Board area
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Sector:Health
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Outcome:Not duly made or withdrawn, no recommendations
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Subject:policy / administration
Summary
We closed this complaint before concluding our investigation. The complainant had asked for the investigation to be put on hold while she made a subject access request, but more than six months later had not asked for our investigation to be continued. At the time of closing, more than a year had passed since she brought her complaint to us and her circumstances had changed, meaning the outcome she was seeking was no longer achievable.