Argyll and Clyde NHS Board - complaint was from a man (referred to in this report as Mr C) who claimed that he was experiencing an unnecessary and excessively long waiting time for a replacement hearing aid.
South of Scotland
Argyll and Bute Council - complaint was from a woman (referred to in this report as Mrs C) who complained that Argyll and Bute Council had approved a planning application to develop a site adjacent to her home, despite her contention that she would lose privacy and be overlooked.
Scottish Borders Council - complaint was from a man (referred to in this report as Mr C) who complained that Scottish Borders Council (the Council) failed to take his objections into account and had acted unreasonably in granting his neighbour's retrospective application for planning permission for two areas of decking in his rear garden which affected Mr C's privacy.
Argyll and Clyde NHS Board - complaint was from a man (referred to in this report as Mr C) who complained that Argyll and Clyde NHS Board (the Board) failed to provide the proper care and treatment for his mother (Mrs A) from November 2003 to August 2004 while she was a patient at the Royal Alexandra Hospital (RAH), Paisley. Mr C was supported in this complaint by his sister (Mrs C).
The Ombudsman received a complaint from Mr C alleging that Renfrewshire Council had failed to properly carry out footpath repairs close to his home.
On 5 May 2005 the Ombudsman received a complaint from Mrs C on behalf of her elderly father (Mr F), who is in poor health, about the way in which North Ayrshire Council handled the sale of his council house.
Complaint about Clydebank Housing Association - complaint was from Ms C (the complainant) who complained that Clydebank Housing Association Ltd (the Association) had failed to maintain the communal areas to the front and rear of her house properly, and that they had not dealt appropriately with her representations on this matter.
Ayrshire and Arran Primary Care NHS Trust
The complaint related to West Dunbartonshire Council’s handling of representations about unauthorised timber decking erected by the complainant’s neighbours in the rear garden of their adjoining semi-detached property.
This complaint was received from the tenant of an East Ayrshire Council house in Kilmarnock (Mr L). Mr L was aggrieved about the Council’s actions as housing authority, in intimating to him that they intended to raise proceedings to recover possession of his home on grounds of his prolonged absence without their prior permission.