Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508396 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2017 |
| 201508416 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201508495 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201508521 | Lothian NHS Board | policy / administration | Not upheld, recommendations | May 2017 |
| 201508568 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201508590 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | May 2017 |
| 201508596 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2017 |
| 201508598 | Lister Housing Co-operative Ltd | neighbour disputes and anti-social behaviour | Upheld, recommendations | May 2017 |
| 201508615 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201508700 | Antonine Housing Association | applications, allocations, transfers & exchanges | Not upheld, no recommendations | May 2017 |