Complaint about Grampian NHS Board - complaint was from Mrs C about the care and treatment her late Mother, Miss C, received at Dr Gray’s Hospital, Elgin (the Hospital) and the way in which her subsequent complaint was handled.
Health
General Practitioner Forth Valley Area - complaint was from Mrs C, concerning her local GP practice. She visited the practice in 2003 and returned with the same symptoms in 2005. She claims that the initial GP who saw her failed to diagnose her illness and that she was treated insensitively on her second visit.
General Practitioner Forth Valley Area - complaint was from Mr C about the post surgical care and treatment he received from two General Practitioners (GP 1 and GP 2) at his local practice (the Practice) in August 2004 following his vasectomy.
Scottish Ambulance Service Health Board - complaint was from a man (referred to in this report as Mr C) who complained that, while his wife (Mrs C) was being placed in an ambulance, the crew (Crew 1) dropped her and that she suffered a type of seizure from which she never recovered and died a short time later. Mr C also complained that, apart from calling for a paramedic crew (Crew 2), Crew 1 did nothing to assist his wife.
Argyll and Clyde NHS Board - complaint was from a man (referred to in this report as Mr C) who claimed that he was experiencing an unnecessary and excessively long waiting time for a replacement hearing aid.
Lothian NHS Board - complaint was against the Lothian NHS Board (the Board) from Mr C, an advocacy worker, on behalf of a client, Ms A. The complaint concerned her allegation that, on attending Accident and Emergency of the Royal Infirmary of Edinburgh on 5 July 2005, she was refused treatment because her name was on a Frequent Attenders’ File. Mr C complained that his client was unaware that she was categorised in such a way and she denied that she was uncommunicative as the Board alleged. His client considered she was owed an apology.
Forth Valley NHS Board - complaint was from a woman (referred to in this report as Mrs C)who complained that Forth Valley NHS Board (the Board) failed to provide her with adequate clinical care and treatment at the Stirling Royal Infirmary (the SRI) during her admission for the birth of her third child on 4 April 2005.
Tayside NHS Board - complaint was from a woman (referred to in this report as Ms C) about the decision of one of the conveners used by Tayside NHS Board's Primary Care Division not to convene an Independent Review Panel to examine her complaint.
Dental Practitioner Glasgow Area - complaint was from Ms A on behalf of a woman referred to in this report as Mrs C. Mrs C complained about the treatment she received from her general dental practitioner.
Argyll and Clyde NHS Board - complaint was from a man (referred to in this report as Mr C) who complained that Argyll and Clyde NHS Board (the Board) failed to provide the proper care and treatment for his mother (Mrs A) from November 2003 to August 2004 while she was a patient at the Royal Alexandra Hospital (RAH), Paisley. Mr C was supported in this complaint by his sister (Mrs C).