Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100765 | A Dental Practice, Lothian NHS Board | Clinical treatment / Diagnosis | Upheld, no recommendations | November 2011 |
| 201100893 | Scottish Prison Service | Complaints Handling | Not upheld, no recommendations | November 2011 |
| 201100947 | Scottish Prison Service | Home Detention Curfew | Not upheld, no recommendations | November 2011 |
| 201101010 | Scottish Prison Service | Progression | Not upheld, no recommendations | November 2011 |
| 201101066 | A Medical Practice, Grampian NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | November 2011 |
| 201101139 | Scottish Prison Service | Legal Correspondence | Not upheld, action taken by body to remedy, no recommendations | November 2011 |
| 201101150 | A Medical Practice, Tayside NHS Board | Complaints handling | Upheld, recommendations | November 2011 |
| 201101169 | A Medical Practice, Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | November 2011 |
| 201101175 | Scottish Prison Service | Transfer to Another Prison | Not upheld, no recommendations | November 2011 |
| 201101184 | A Medical Practice, Lothian NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | November 2011 |