Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101336 | Scottish Prison Service | hygiene | Not upheld, no recommendations | December 2011 |
| 201101358 | University of Aberdeen | academic appeal; exam results; degree classification | Upheld, action taken by body to remedy, no recommendations | December 2011 |
| 201101364 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | December 2011 |
| 201101385 | University of Aberdeen | academic appeal; exam results; degree classification | Not upheld, recommendations | December 2011 |
| 201101436 | The City of Edinburgh Council | council tax, complaints handling | Upheld, recommendations | December 2011 |
| 201101464 | Lothian NHS Board - University Hospitals Division | clinical treatment; diagnosis | No decision reached | December 2011 |
| 201101582 | Scottish Prison Service | progression | Not upheld, no recommendations | December 2011 |
| 201101605 | Scottish Prison Service | bullying; victimisation | Not upheld, no recommendations | December 2011 |
| 201101725 | Dumfries and Galloway Council | policy/administration | Not upheld, no recommendations | December 2011 |
| 201101966 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | December 2011 |