New Customer Service Standards
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Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201907852 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201907894 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201908098 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201908295 | Aberdeen City Council | Improvements and renovation | Some upheld, recommendations | May 2021 |
| 201908351 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201908608 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, no recommendations | May 2021 |
| 201908937 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201909307 | Aberdeen City Council | Secondary School | Not upheld, no recommendations | May 2021 |
| 201909385 | Glasgow City Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | May 2021 |
| 201909391 | Scottish Prison Service | Special escorted leave | Upheld, recommendations | May 2021 |