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News and media

Contact our communications team for any media enquiries.

Latest news

  • Scottish Parliament nominates new Ombudsman Monday, February 6, 2017
  • Making the Most of Complaints: SPSO Conference 2017 Wednesday, January 25, 2017
  • Ombudsman's findings January 2017 Wednesday, January 25, 2017
  • Why do complaints matter to board members? Thursday, December 22, 2016
  • Ombudsman's findings December 2016 Wednesday, December 21, 2016

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Updated: July 4, 2025

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  • Current complaint allocation time: 12 weeks
  • Ombudsman findings, themes and trends – August 2025
  • Scottish Welfare Fund update - August 2025

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