We are looking forward to hosting our SPSO Conference on Wednesday 19 November 2025 in the Edinburgh International Conference Centre aimed at staff and representatives involved in complaint handling for public sector organisations in Scotland.
SPSO Conference 2025:
From Complaint to Impact: The journey of improving outcomes for service users.
What to expect:
- Interactive workshops
- Panel sessions
- Candid conversations
Topics include:
- Current trends in public sector complaints
- Hearing the voice of the complainant
- Supporting staff through public sector reform
- Using insight to transform services
There will be networking opportunities throughout the day.
Tickets:
- Early bird tickets - SOLD OUT
- Full price tickets - £195
(We are not VAT Registered, therefore the above prices are face value)
*Full agenda coming soon*
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