New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201957 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | April 2013 |
| 201202026 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2013 |
| 201202053 | Scottish Prison Service | staff treatment | Not upheld, no recommendations | April 2013 |
| 201202103 | University of Aberdeen | policy/administration | Some upheld, recommendations | April 2013 |
| 201202180 | Grampian NHS Board | clinical treatment / diagnosis | April 2013 | |
| 201202227 | Scottish Prison Service | home detention curfew | Not upheld, no recommendations | April 2013 |
| 201202274 | Scottish Prison Service | personal property | Not upheld, no recommendations | April 2013 |
| 201202297 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
| 201202301 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | April 2013 |
| 201202303 | Edinburgh's Telford College | teaching and supervision | Some upheld, recommendations | April 2013 |