Information for MSPs, MPs and parliamentary staff
The Scottish Public Services Ombudsman is an organisation directly accountable to the Scottish Parliament. We provide services to the public and public organisations.
Ombudsman's findings April 2021
We did not lay any decisions before the Scottish Parliament this month. For more information, please click the link below.
Download the Ombudsman's overview (PDF, 348KB) or read it online (link is external). Media enquiries can be made by email or via our online form.
What is advocacy?
Independent advocacy is about speaking up for an individual or group. It is a way to help people have a strong voice and have as much control as possible over their own lives. Independent advocacy is an equal partnership. It helps build capacity and agency, on a one-to-one or collective basis.
Advocacy helps people to
Independent National Whistleblowing Officer service for the NHS launches
Today marks the launch of the Independent National Whistleblowing Officer (INWO) service for the NHS in Scotland. The date coincides with the implementation of the new National Whistleblowing Standards (the Standards) which also go live today.
Ombudsman's findings March 2021
We laid 33 decisions before the Scottish Parliament this month. For more information, please click the link below.
Download the Ombudsman's overview (PDF, 379KB) or read it online (link is external). Media enquiries can be made by email or via our online form.
Working with others to improve service and protect the public
SPSO is committed to contributing to public sector improvement and this includes supporting the work of other organisations whose statutory functions mean they have a key role in promoting improvement, undertaking scrutiny and reducing risk to vulnerable people.
These organisations are likely to be:
Ombudsman's findings February 2021
We laid 34 decisions before the Scottish Parliament this month. For more information, please click on the link below.
Download the Ombudsman's overview (PDF, 457KB) or read it online (link is external). Media enquiries can be made by email or via our online form.
We are hiring!
Edit: This vacancy has now closed.
Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?
We are currently recruiting for a Head of Improvement, Standards and Engagement.
As part of the Leadership Team (LT) reporting directly to the Ombudsman, leading the Improvement Standards and Engagement (ISE) team to:
Ombudsman's findings January 2021
We laid 34 decisions before the Scottish Parliament this month. For more information, please click on the link below.
Download the Ombudsman's overview (PDF, 408KB) or read it online (link is external). Media enquiries can be made by email or via our online form.
