Vacancy: Complaints Officer

Please note: This post is no longer available.

Complaints Officer

  • Contract type: Fixed Term (1 Year), Full time 9am-5pm Monday-Friday (35 hours per week)
  • Location: Edinburgh
  • Salary scale: Band 2 (£30,126 – £34,995), dependent on skills and experience
  • Benefits: 40.5 days of annual leave (including public holidays), Flexible working arrangements, Civil Service Pension Scheme arrangements, Life Assurance scheme, Employee Assistance Programme

National Whistleblowing Standards go-live date confirmed

The Independent National Whistleblowing Officer (INWO) service for the NHS in Scotland will start in full on 1 April 2021. This has been agreed by the Scottish Government and the Scottish Public Services Ombudsman (SPSO), who will take on the new role of INWO.

The SPSO shared (draft) National Whistleblowing Standards in January 2020 for implementation by July but the impact of COVID-19 on health services meant that the original date had to be postponed. The Standards set out high level principles and a detailed procedure for investigating concerns.

We are hiring!

Please note that applications are now closed.

 

Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are currently recruiting for two Improvement, Standards and Engagement Team Assistants.

Further details and how to apply can be found here.