We laid 33 decisions before the Scottish Parliament this month. For more information, please click the link below.
Download the Ombudsman's overview (PDF, 379KB) or read it online (link is external). Media enquiries can be made by email or via our online form.
SPSO is committed to contributing to public sector improvement and this includes supporting the work of other organisations whose statutory functions mean they have a key role in promoting improvement, undertaking scrutiny and reducing risk to vulnerable people.
These organisations are likely to be:
We laid 34 decisions before the Scottish Parliament this month. For more information, please click on the link below.
Download the Ombudsman's overview (PDF, 457KB) or read it online (link is external). Media enquiries can be made by email or via our online form.
Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?
We are currently recruiting for a Head of Improvement, Standards and Engagement.
As part of the Leadership Team (LT) reporting directly to the Ombudsman, leading the Improvement Standards and Engagement (ISE) team to:
We laid 34 decisions before the Scottish Parliament this month. For more information, please click on the link below.
Download the Ombudsman's overview (PDF, 408KB) or read it online (link is external). Media enquiries can be made by email or via our online form.
The National Whistleblowing Standards (the Standards) come into force in Scotland on 1 April 2021, and the Scottish Public Services Ombudsman, Rosemary Agnew, is taking up the role of the Independent National Whistleblowing Officer (INWO).
Scottish NHS organisations and contractors need to prepare their staff for these changes. To help with this, the INWO has developed training on the Standards. There are two learning programmes available:
We laid 34 decisions before the Scottish Parliament this month.
For more information, please click on the link below. Download the Ombudsman's overview (PDF, 464KB) or read it online (link is external). Media enquiries can be made by email or via our online form.
SPSO is a member of Healthcare Improvement Scotland's Sharing Intelligence for Health and Care Group (SIHCG).
Today we are pleased to share the annual report of the group's work in 2019-20, on behalf of Healthcare Improvement Scotland. This is the fifth annual report from the group.
We laid 52 decisions before the Scottish Parliament this month.
For more information, please click on the link below. Download the Ombudsman's overview (PDF, 425KB) or read it online (link is external). Media enquiries can be made by email or via our online form.
