New Customer Service Standards
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Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201906595 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201907163 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201907505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201907549 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201907845 | Angus Council | kinship care | Upheld, recommendations | January 2021 |
| 201908401 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201908577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2021 |
| 201908658 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |
| 201908766 | Inverclyde Health and Social Care Partnership | assessments / self-directed support | Upheld, recommendations | January 2021 |
| 201909091 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |