New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Prescribed Person reports

The Independent National Whistleblowing Officer became a ‘prescribed person’ on 15 December 2022, as defined under the Public Interest Disclosure (Prescribed Persons) Order 2014

The Employment Rights Act 1996 sets out requirements for all Prescribed Persons to publish a report of the disclosures brought to them each year.

Updated: November 4, 2024