This vacancy is now closed.

Are you are interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are recruiting for a Head of Investigations.  

The Head of Investigations is responsible for ensuring the delivery of an exemplary service for the Independent National Whistleblowing Officer (INWO) complaints and Scottish Welfare Fund (SWF) reviews functions that are in line with SPSO commitments, standards and guidance and reflects the needs of stakeholders groups.

We laid 18 public service complaint decisions before the Scottish Parliament this month.  For more information, please click the link below.

This invitation to tender is now closed.

The Ombudsman is inviting tenders for the provision of cleaning services for the office spaces occupied by The Scottish Public Services Ombudsman (SPSO), The Scottish Commissioner for Human Rights (SHRC), the Children and Young People's Commissioner Scotland (CYPCS) and Scottish Biometrics Commission (SBC) in Bridgeside House, 99 McDonald Road, Edinburgh, EH7 4NS.

We laid ten public service complaint decisions before the Scottish Parliament this month.  For more information, please click the link below.

Note: this vacancy is now closed.
 

Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are looking to recruit a new Team Assistant to join our Improvement, Standards and Engagement (ISE) team. The post-holder will play a pivotal role in the effective running of our team by providing administrative support across all functions of the team.

Today Rosemary Agnew, Independent National Whistleblowing Officer (INWO), laid her first whistleblowing investigation report before the Scottish Parliament.  

The INWO upheld two elements of the whistleblower’s complaint, and made recommendations for improvement in relation to the handling of the concern in line with the National Whistleblowing Standards (the Standards); she did not uphold a third element. 

We laid 13 public service complaint decisions before the Scottish Parliament this month.  For more information, please click the link below.

Download the Ombudsman's overview (PDF, 408KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.