We laid our Strategic Plan 2024-2028 (PDF, 1.1MB) before the Scottish Parliament on Tuesday 2 April 2024.

The plan, driven by our key values, sets out our priorities and approach for the next four years. 

During February we:

In this month’s edition of the Ombudsman’s findings, we highlight the need for clear and consistent communication.

NHS Boards are required under the National Whistleblowing Standards (the Standards) to publish annual whistleblowing reports setting out performance in handling whistleblowing concerns.

During January we:

In this month’s edition of the Ombudsman’s findings, we highlight the power of apologies. 

Our consultation on the draft SPSO Strategic Plan 2024—2028 (PDF, 1.2MB) is now open.

Please note this vacancy is now closed.

Please note this vacancy is now closed.