During January we:

In this month’s edition of the Ombudsman’s findings, we highlight the power of apologies. 

Our consultation on the draft SPSO Strategic Plan 2024—2028 (PDF, 1.2MB) is now open.

Please note this vacancy is now closed.

Please note this vacancy is now closed.

Last month we:

In this month’s edition of the Ombudsman’s findings, we highlight the importance of having robust systems and polices in place to ensure efficient and uninterrupted service delivery.

Our SPSO Conference 2023: Supporting Good Complaints Handling in a Changing World took place this year on Thursday 16 November 2023 at Murrayfield Stadium, Edinburgh.

Please note that this invitation to tender is now closed.

We are inviting tenders for the provision of soft phone telephony services. The successful contracts from this invitation to tender will: