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Annual Report 2023-24

Submitted by Laura.Kilpatri… on Thu, 24/10/2024 - 14:49
Annual Report File
SPSO Annual Report and Financial Statements 2023-24.pdf
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https://www.spso.org.uk/annual-report/2023-24.html

Scottish Welfare Fund update - October 2024

During September our Scottish Welfare Fund team

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Ombudsman findings, themes and trends – October 2024

In this month’s edition of the Ombudsman’s findings, we discuss end of life care. 

This month we published decision reports from 12 complaints investigated by the Ombudsman. Nine of these were about health services, one about health and social care and two about local government. The outcome of these 12 complaints were

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Scottish Welfare Fund update - September 2024

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 During August our Scottish Welfare Fund team

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Ombudsman findings, themes and trends – September 2024

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In this month’s edition of the Ombudsman’s findings, we highlight the importance of good communication in healthcare 

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We are hiring!

Note: these vacancies are now closed.

Are you interested joining an organisation that enjoys challenge and strives for continuous improvement? We are currently hiring for:

  • Read more about We are hiring!

Scottish Welfare Fund news - August 2024

During July our Scottish Welfare Fund team:

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Ombudsman findings, themes and trends – August 2024

In this month’s edition of the Ombudsman’s findings, we discuss the importance of accurate record keeping. 

  • Read more about Ombudsman findings, themes and trends – August 2024

Scottish Welfare Fund news - July 2024

During June our Scottish Welfare Fund team:

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Ombudsman findings, themes and trends – July 2024

In this month’s edition of the Ombudsman’s findings, we discuss kinship care cases.

  • Read more about Ombudsman findings, themes and trends – July 2024

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