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Scottish Welfare Fund news - October 2023
Last month we:
Ombudsman's findings themes and trends - October 2023
This month the Ombudsman’s findings highlight the importance of following good complaints handling procedures and having mechanisms in place to learn from complaints.
Ombudsman's findings themes and trends - September 2023
This month the Ombudsman’s findings highlight the importance of public bodies managing service user expectations, ensuring all involved have a clear understanding of the service being provided
Scottish Welfare Fund news - September 2023
Last month we:
Early Bird Conference tickets now on sale!!
Ticket registration is now open for SPSO Conference 2023: Supporting Good Complaints Handling in a Changing World - take advantage of our early bird discount for a limited time only!