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Scottish Public Services Ombudsman

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  4. Class 3: How we take decisions and what we have decided

Class 3: How we take decisions and what we have decided

Under Class 3 we publish information about the decisions we take, how we make them and how we involve others.

Information about our decision-making

  • Investigation and decision reports (search function)
  • Scottish Welfare Fund case summaries
  • Ombudsman newsletters (with links to reports)
  • Minutes of meetings (Leadership Team and Audit and Advisory Committee)
  • Casework decision review information
  • Governance, Risk and Finance handbook
  • Consultations about our work (including draft Strategic Plans)

Updated: September 18, 2019

Freedom of information

  • Class 1: About us
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  • Class 3: How we take decisions and what we have decided
  • Class 4: What we spend and how we spend it
  • Class 5: How we manage our human, physical and information resources
  • Class 6: How we procure goods and services
  • Class 7: How we are performing
  • Class 8: Our commercial publications
  • Class 9: Our open data
  • Classes of information that we publish

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