New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Class 2: How we deliver our functions and services

Under Class 2 we publish information about our work, our strategy and policies for delivering functions, services and information for our service users.

Information about our work, strategy and policy

Information leaflets

Updated: January 18, 2024