In this month’s edition of the Ombudsman’s findings, we highlight the importance of good communication in healthcare 

Note: these vacancies are now closed.

Are you interested joining an organisation that enjoys challenge and strives for continuous improvement? We are currently hiring for:

During July our Scottish Welfare Fund team:

In this month’s edition of the Ombudsman’s findings, we discuss the importance of accurate record keeping. 

During June our Scottish Welfare Fund team:

In this month’s edition of the Ombudsman’s findings, we discuss kinship care cases.

The Scottish Public Services Ombudsman (SPSO) has launched new guidance to support Scottish public services in taking a Child Friendly approach to complaints, following the introduction of a new legal

Even the word ‘whistleblower’ is challenging and can invoke all sorts of emotional and physical reactions. Three years in, our INWO team are acutely aware of this, and how difficult it can be for people to speak up confidently about their concerns. 

During May our Scottish Welfare Fund team:

In this month’s edition of the Ombudsman’s findings, we highlight the importance of trust and transparency.