2009-10 Statistical tables
Letters to authorities
The Ombudsman sends some authorities an annual letter about their complaint numbers.
- Ayrshire & Arran (PDF 55KB)
 - Borders (PDF 54KB)
 - Dumfries & Galloway (PDF 45KB)
 - Fife (PDF 51KB)
 - Forth Valley (PDF 102KB)
 - Grampian (PDF 58KB)
 - Greater Glasgow & Clyde (PDF 65KB)
 - Highland (PDF 54KB)
 - Lanarkshire (PDF 53KB)
 - Lothian (PDF 60KB)
 - National Services (PDF 54KB)
 - NHS24 (PDF 53KB)
 - Orkney (PDF 44KB)
 - Scottish Ambulance Service (PDF 52KB)
 - Shetland (PDF 56KB)
 - Tayside (PDF 56KB)
 - The State Hospital (PDF 44KB)
 - Western Isles (PDF 52KB)
 
- Aberdeen City Council (PDF 126KB)
 - Aberdeenshire Council (PDF 125KB)
 - Angus Council (PDF 45KB)
 - Argyll & Bute Council (PDF 46KB)
 - City of Edinburgh Council (PDF 128KB)
 - Clackmannanshire Council (PDF 119KB)
 - Comhairle nan Eilean Siar (Western Isles) (PDF 125KB)
 - Dumfries & Galloway Council (PDF 125KB)
 - Dundee City Council (PDF 124KB)
 - East Ayshire Council (PDF 119KB)
 - East Dunbartonshire Council (PDF 124KB)
 - East Lothian Council (PDF 124KB)
 - East Renfrewshire Council (PDF 118KB)
 - Falkirk Council (PDF 125KB)
 - Fife Council (PDF 125KB)
 - Glasgow City Council (PDF 102KB)
 - Highland Council (PDF 124KB)
 - Inverclyde Council (PDF 118KB)
 - Midlothian Council (PDF 124KB)
 - Moray Council (PDF 118KB)
 - North Ayrshire Council (PDF 125KB)
 - North Lanarkshire Council (PDF 125KB)
 - Orkney Council (PDF 119KB)
 - Perth & Kinross Council (PDF 125KB)
 - Renfrewshire Council (PDF 124KB)
 - Scottish Borders Council (PDF 118KB)
 - Shetland Council (PDF 124KB)
 - South Ayrshire Council (PPDF 118KB)
 - South Lanarkshire Council (PDF 127KB)
 - Stirling Council (PDF 118KB)
 - West Dunbartonshire Council (PDF 124KB)
 - West Lothian Council (PDF 125KB)