Annual complaints statistics can be downloaded from the files below. For further information about the descriptions we use in our statistics, please see our explanation of terms.
2024-25 Complaints statistics
- Enquiries and complaints made by subject (Excel, 89KB)
- Enquiries and complaints made by subject (PDF, 585KB)
- Complaints received by subject and authority (Excel, 103KB)
- Complaints received by subject and authority (PDF, 160KB)
- Enquiries and complaints determined by sector and outcome (Excel, 57KB)
- Enquiries and complaints determined by sector and outcome (PDF, 88KB)
- Enquiries and complaints determined by subject and outcome (Excel, 101KB)
- Enquiries and complaints determined by subject and outcome (PDF, 163KB)
- Complaints determined by authority and outcome (Excel, 138KB)
- Complaints determined by authority and outcome (PDF, 170KB)